Washing dirty linen ....

It must get bad in some educational establishments, especially so when they have to call in a senior verifier to settle disputes between two members of the same team. Between thyself and them are many other layers that could have settled what was 'a really minor issue'. One entirely reasonable for the assessor and internal verifier to negotiate between themselves, without getting the awarding body involved.

Instead, their intransigence has undermined trust in their own leadership, why did they not intervene and make a decision?

The victims in this power play as always are the students; I wonder what guff they have been told.

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