Lobbing the occasional grenade ...

Last month whilst a hemisphere apart, a beverage based storm was brewing with a service provider for one of the modules I lead at my university.

Asking nicely; my email desired assurance from the department head. The sorta nice email you would like to see declaring that their error wouldn't happen again.

One of his team replied promptly, professionally and gave these assurances. Knowing the souls involved, the team member has more 'balls' than their boss. But alas days later there was still no response to the matter at hand.

So, using my literary talents, one well worded exocet was sent via the intermail.

About 1/2 an hour later I get an amusing text ... from someone who could see that the recipient of the missive was in full bounce.

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