Greed + Arrogance != good combination...
In the past 12 months I've been busy at work. Quietly liaising with different partners within Cisco Academy programme. Working to secure and ensure the future of the Cisco day schools at the Open University.
Sadly this means for some centres they're not going to have their contracts renewed.
One tends to be very patient giving different centres many opportunities. Forgiving of mistakes forgiving of misunderstandings and appreciative of the organisational pressures they are under.
But when you see the arrogance and mismanagement of all day schools. Silly attempts to overprice, overcharge and undersell. Mucking on their own staff around who are also our Cisco instructors. And making the mistake of trying to tell us what is what.
So with pleasure we have two new Phoenix organisations; I am sure will give excellent service to Open University day school students. Also one centre that is just oblivious to the fact that they have totally lost the contract.
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