Customers or Students

Are you a customer or a student - do you expect a service, or are you expecting to learn and grow as a result of your educational experience. I have often encountered students who see themselves as customers - especially when they are not getting what they had hoped out of the course - especially if they fail.

Of course as a biased academic - this would be my view.

I am all for every student having every reasonable opportunity and like customers they should have a reasonable expectation that they will have a sufficient service for their investment. However - people fail - not everyone understands the topic they have chosen to engage with. In spite of the best efforts of an educational establishment - not everyone is going to 'get it'.

For all who read this blog, what is your experience of students as customers and vice versa?


Popular posts from this blog

Simulation vs emulation vs virtualisation ....

You can't free a fish from water ...

Slow are the wheels that maketh the #Linux NAL ...