Paper chase at the quick-car-tyre-fitters ...
Sitting in the local quick-car-tyre-fitters, listening to
the banter. There was someone in from their head office, listening to the ‘lads’
share their joy at the quality of the new paperwork.
If they had a point or not, isn’t for debate. It was more a
thought based on the quip of one of the technicians … why isn’t it on a single
sheet anymore?
When you followed the gist of the banter. They did not struggle
with the idea of completing paperwork. They were more emotional at how it had
suddenly become more complex and was slowing down a job that is based on speedy
(and timed) delivery.
Salutatory … and worth considering, it is often those that
do not do, nor sit in the pilot seat that generate most of our paperwork; I
often marvel at the irrelevance of paperwork in education, my workplace no
exception.
So, if you are ever asked to generate a form, a process or
some form of documentation. Like me, you do have to think, is it fit for
purpose. Or, as is often the case, are you imposing another needless process on
someone who is actually trying to do the job you are measuring (hampering
maybe).
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